The Patient Care Coordinator supports the delivery of quality care to intensive model clients by performing administrative tasks and ensuring efficient utilization of the intensive schedule
Job Summary
The Patient Care Coordinator supports the delivery of quality care to intensive model clients by performing administrative tasks and ensuring efficient utilization of the intensive schedule.
Responsibilities include greeting clients, assisting with check-in, managing confidential patient information, coordinating therapy schedules, and responding to patient inquiries.
The role requires strong organizational skills, the ability to multitask, excellent customer service, and a compassionate approach to interacting with clients and families.
Matching Summary
The Patient Care Coordinator supports the delivery of quality care to intensive model clients by performing administrative tasks and ensuring efficient utilization of the intensive schedule.
Salary
$21-$23/hr
Skills & Requirements
Must-have
Administrative tasks and procedures
Efficient utilization of intensive schedule
Process intakes and documentation
Respond to patient inquiries
Handle incoming calls and requests
Process payments and review ledgers
Nice-to-have
Compassionate and professional manner
Develop rapport with clients and families
Contribute to continuous improvement
Uphold NAPA’s values
Love interacting with children
Key Requirements
Bachelor’s degree with 1-2 years’ experience
Microsoft Office Suite competence
Ability to learn new software systems
Strong organization skills
Ability to multitask and manage priorities
Working knowledge of patient records system preferred
Strong problem-solving skills
Confident and personable demeanor
Excellent customer service skills
Must love interacting with children
Good physical health and fitness
Ability to lift, push or pull up to 50 pounds
Ability to pivot or transfer dependent patients up to 85 pounds
Ability to offer contact guard assistance for ambulatory patients up to 125 pounds
Maintain extended periods of standing and/or sitting on the floor