Customer Support (portuguese-speaking) - Social Media

Concentrix

Porto, Portugal
On-site
Portuguese (c1) advanced level
English good level
Online payment methods
Concentrix is seeking a Portuguese-speaking Customer Support representative for their Porto location, focusing on social media interactions. The role emphasizes customer service excellence, problem-solving, and offers significant opportunities for career growth within the company

Job Summary

  • As a Customer Support, you will give customer support by handling customers’ issues and inquiries, use different platforms and tools, investigate and collect information to provide to customer, and provide detailed and organized customer support and seek for initiatives to improve the overall customer experience.
  • Concentrix offers full-time indefinite contracts, competitive salary and performance bonus, full paid training, and career development programs.
  • Concentrix is a global technology and services leader recognized with awards such as 'World's Best Workplaces' and 'Best Companies for Career Growth'.

Matching Summary

Match Score: 85

Concentrix is seeking a Portuguese-speaking Customer Support representative for their Porto location, focusing on social media interactions. The role emphasizes customer service excellence, problem-solving, and offers significant opportunities for career growth within the company.

Skills & Requirements

Must-have

  • Portuguese (C1) advanced level
  • English good level
  • online payment methods
  • computer skills
  • problem-solving mindset
  • effective communication

Nice-to-have

  • game-changing career
  • career growth potential
  • customer journey improvement

Key Requirements

  • Advanced Portuguese (C1)
  • Prior knowledge in online payment methods
  • Legally authorized to work in Portugal

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter