Customer Service Representative – Outbound

acquire.ai

Base: not specified; bonus/equity: yearly kick off...
Not specified
Prior telephone-based customer service experience
Excellent written and verbal communication skills
Strong listening and problem-solving abilities
Acquire.ai is seeking a Customer Service Representative focused on outbound calling to engage customers and document important vehicle data. The role emphasizes excellent communication and customer service skills, along with adaptability and the ability to thrive in a fast-paced environment

Job Summary

  • The role involves contacting customers to secure and document important vehicle data while managing scheduled appointments via outbound calling.
  • Employees enjoy a vibrant culture with benefits including 14 months of pay, HMO coverage, and yearly kick-off parties with major giveaways.
  • The company fosters internal growth with over 2,700 leadership training courses and 900 promotions given annually.

Matching Summary

Match Score: 85

Acquire.ai is seeking a Customer Service Representative focused on outbound calling to engage customers and document important vehicle data. The role emphasizes excellent communication and customer service skills, along with adaptability and the ability to thrive in a fast-paced environment.

Salary

Base: Not specified; Bonus/Equity: Yearly Kick Off Parties with major giveaways; Benefits: 14 months of pay; HMO coverage

Skills & Requirements

Must-have

  • Prior telephone-based customer service experience
  • Excellent written and verbal communication skills
  • Strong listening and problem-solving abilities
  • Proficient in computers with strong typing skills
  • Ability to work extended flexible hours including weekends

Nice-to-have

  • Experience with CRM software
  • Adaptable and accountable mindset
  • Calm demeanor under pressure
  • Quick learner applying new skills rapidly
  • Multi-tasking and prioritization capabilities

Key Requirements

  • Prior telephone-based customer service experience preferred
  • Experience with CRM software advantageous
  • Availability for extended/flexible hours including weekends and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter