Base: $99,582.00 py; bonus/equity: not specified; ...
Enterprise it support experience
Service desk and software deployment
Level 1 and level 2 it issue resolution
The ideal candidate will possess technical expertise and interpersonal skills, enabling them to effectively engage with employees, customers, and team members with varying levels of IT understanding
Job Summary
The ideal candidate will possess technical expertise and interpersonal skills, enabling them to effectively engage with employees, customers, and team members with varying levels of IT understanding.
Under general supervision, the role involves providing customer support for complex desktop application issues and implementing deployment packages for new applications and software upgrades.
Candidates must pass a drug screening, background check, and may be required to pass a job-related physical evaluation.
Matching Summary
The ideal candidate will possess technical expertise and interpersonal skills, enabling them to effectively engage with employees, customers, and team members with varying levels of IT understanding.
Salary
Base: $99,582.00 per year; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
enterprise IT support experience
service desk and software deployment
level 1 and level 2 IT issue resolution
troubleshooting hardware and software
configuration management software
customer-focused communication skills
Nice-to-have
interpersonal skills for diverse IT users
ability to see the big picture
project management methods knowledge
strong written and oral communication
tact and diplomacy in sensitive issues
Key Requirements
three years of IT experience
valid Nevada driver’s license
ability to maintain vehicle insurability
college degree in information systems or related field