Technical Service Representative

Sandvik Mining

Western Canada
Onsite
Rock tool product service
Technical support and testing
Customer satisfaction and loyalty
The successful applicant will be responsible for service and technical support/testing of rock tool products offered, to ensure customer satisfaction and loyalty and to support key sales strategies and objectives

Job Summary

  • The successful applicant will be responsible for service and technical support/testing of rock tool products offered, to ensure customer satisfaction and loyalty and to support key sales strategies and objectives.
  • A key aspect of this role will be the management and execution of technical service programs for external and internal customers.
  • We are an equal opportunity employer which values diversity in the workplace and encourage applications from members of equity-seeking communities including women, racialized persons, Indigenous persons, persons with disabilities, and persons of all sexual orientations or gender identities/expressions.

Matching Summary

The successful applicant will be responsible for service and technical support/testing of rock tool products offered, to ensure customer satisfaction and loyalty and to support key sales strategies and objectives.

Skills & Requirements

Must-have

  • Rock tool product service
  • Technical support and testing
  • Customer satisfaction and loyalty
  • Product demonstration and training
  • Written summary reports

Nice-to-have

  • Agile customer-focused decision making
  • Open-minded culture
  • Embrace diversity and inclusion
  • Empower employees

Key Requirements

  • Minimum 3 years' experience
  • Secondary School Diploma
  • Post-secondary education in technical field (asset)
  • Valid driver's license
  • Ability to travel up to 50%

Work Rights

Not specified

Tailored Resume

Cover Letter