Not specified (assumed office-based due to the nature of the role).
Capacity forecasting
Managing capacity models
Skill level analysis
Evernorth Health Services, a division of Cigna, is seeking a Resource Planning Senior Analyst to manage capacity forecasting for their back office operational teams. The ideal candidate will possess advanced data analysis skills, experience in workforce management, and the ability to communicate effectively across various organizational levels
Job Summary
The Workforce Resource Planning Senior Analyst role will report to the US Mangers and will play a pivotal role within a high-performing team whose main objective is to Performs the capacity forecasting function for back office operational teams.
Reviews result with matrix partners monthly, providing strategic direction on how to best leverage the staff going forward, what their forecasted results are and provides recommendations on new hire needs, conversion skill needs and up-training needs.
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality.
Matching Summary
Match Score: 85
Evernorth Health Services, a division of Cigna, is seeking a Resource Planning Senior Analyst to manage capacity forecasting for their back office operational teams. The ideal candidate will possess advanced data analysis skills, experience in workforce management, and the ability to communicate effectively across various organizational levels.
Skills & Requirements
Must-have
capacity forecasting
managing capacity models
skill level analysis
key metrics trending
advanced data analysis
workforce management software
Nice-to-have
strategic direction
solution-based strategic thinking
creative problem solver
build effective partnerships
Key Requirements
3 - 5 years of advanced data analysis
Experience developing management processes
Experience working in workforce management or claim operations
Experience with financial analytics
Demonstrated knowledge of MS Office software, advanced Excel