Human Resources Global Services Specialist

Altera

Penang, Malaysia
Onsite
Workday transaction execution
Servicenow case management
High-volume hr operations
This role serves as the primary point of contact for employees and managers across the employee lifecycle

Job Summary

  • This role serves as the primary point of contact for employees and managers across the employee lifecycle.
  • The specialist executes HR transactions in Workday and manages cases through ServiceNow to ensure timely and compliant service delivery.
  • Candidates must possess strong attention to detail to manage high-volume transactional work while maintaining data integrity.

Matching Summary

This role serves as the primary point of contact for employees and managers across the employee lifecycle.

Skills & Requirements

Must-have

  • Workday transaction execution
  • ServiceNow case management
  • High-volume HR operations
  • Employee lifecycle support
  • SLA-driven service delivery

Nice-to-have

  • Continuous improvement mindset
  • Process documentation development
  • UAT testing participation
  • Self-service adoption promotion
  • Collaboration with centers of excellence

Key Requirements

  • Bachelor's degree in HR or Business Administration
  • 4+ years of experience in HR operations or shared services
  • Hands-on experience with Workday and ServiceNow
  • Strong Microsoft Excel skills including PivotTables and VLOOKUP
  • Shift work availability required

Work Rights

Not specified

Tailored Resume

Cover Letter