As a KM Writer, you will partner with business subject matter experts to create, structure, and maintain high quality content in PruLibrary
Job Summary
As a KM Writer, you will partner with business subject matter experts to create, structure, and maintain high quality content in PruLibrary.
Your work directly impacts how employees discover, learn, and perform by transforming complex processes into clear, accurate, and easy to consume content.
The role offers a competitive salary range of $70,300.00 to $116,100.00, market competitive base salaries, yearly bonus potential, and a comprehensive benefits package.
Matching Summary
As a KM Writer, you will partner with business subject matter experts to create, structure, and maintain high quality content in PruLibrary.
Salary
Base: $70,300.00 - $116,100.00; Bonus/Equity: Yearly bonus potential; Benefits: Medical, dental, vision, life insurance, disability insurance, PTO, 401(k) plan with company match, pension plan, wellness programs, work/life resources, education benefit, Employee Stock Purchase Plan
Skills & Requirements
Must-have
Create and update PruLibrary content
Partner with SMEs and business teams
Manage and maintain content in PruLibrary
Perform content research & analysis
Promote knowledge adoption
Champion content governance & quality
Nice-to-have
Process improvement mindset
Passion for knowledge quality
Clear, concise, and audience appropriate writing
Strong attention to detail
Excellent interpersonal, collaboration, and presentation skills
Key Requirements
3-5 years of procedure writing or technical writing experience
3-5 years of Knowledge Management or content governance experience
Bachelor’s Degree or equivalent relevant work experience
Proficiency with Microsoft Office Suite
Familiarity with SharePoint / PruLibrary or other digital knowledge repositories