Customer Service Officer

AIG Group

Hong Kong, HK
Not specified; not specified; comprehensive benefi...
Good communication and written skills in english
Cantonese language proficiency required
Microsoft office proficiency preferred
The role involves answering customer enquiries and complaints by phone and email while providing accurate product information

Job Summary

  • The role involves answering customer enquiries and complaints by phone and email while providing accurate product information.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.
  • The position requires an in-office presence to foster collaboration within a culture that values diversity and inclusion.

Matching Summary

The role involves answering customer enquiries and complaints by phone and email while providing accurate product information.

Salary

Not specified; Not specified; Comprehensive benefits package included

Skills & Requirements

Must-have

  • Good communication and written skills in English
  • Cantonese language proficiency required
  • Microsoft Office proficiency preferred
  • Fast typing speed required
  • Ability to work under pressure

Nice-to-have

  • Positive attitude and modesty
  • Proactive mindset and can-do attitude
  • Self-motivated with eagerness to learn
  • Good time management and organization skills
  • 1 year relevant work experience in Front desk/Admin

Key Requirements

  • Form 5 standard education level
  • 1 year relevant work experience in Front desk/Admin or Contact Center
  • PC literate with fast typing ability

Work Rights

Not specified

Tailored Resume

Cover Letter