Convention Services Manager

Mohegan

Uncasville, CT, United States
On-site
Manage and service groups
Plan and detail events
Coordinate customer expectations
Mohegan is seeking a Convention Services Manager to oversee the successful execution of events, ensuring customer satisfaction while contributing to the company's revenue. The ideal candidate will have a background in hospitality management, particularly in convention services or catering sales, along with strong communication and organizational skills

Job Summary

  • This position effectively manages and services groups of varying size for the successful execution of all details, to blow away the customer while also effectively adding to Mohegan Sun’s bottom line performance.
  • Responsible for planning, up-selling and detailing of events from pre to post convention, coordinating customer expectations, goals & objectives which include: food & beverage, sleeping accommodations, transportation, audio visual, banquet room sets, entertainment, décor, billing, recreation and any special needs a group may require and communicating these requirements with all related departments.
  • Mohegan Sun practices Native American Preference in hiring.

Matching Summary

Match Score: 85

Mohegan is seeking a Convention Services Manager to oversee the successful execution of events, ensuring customer satisfaction while contributing to the company's revenue. The ideal candidate will have a background in hospitality management, particularly in convention services or catering sales, along with strong communication and organizational skills.

Skills & Requirements

Must-have

  • Manage and service groups
  • Plan and detail events
  • Coordinate customer expectations
  • Prepare Banquet Event Orders (BEOs)
  • Manage space and guestroom blocks
  • Drive food and beverage revenue

Nice-to-have

  • Creative suggestions for events
  • Build effective relationships
  • Participate in industry organizations

Key Requirements

  • Bachelors’ Degree preferred
  • Three years of experience
  • Hotel with no less than 500 rooms
  • Experience with business contracts

Work Rights

Not specified

Tailored Resume

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