Base: $27.40 to $43.00; bonus/equity: annual incen...
Fully remote
Customer support for philips respironics
Remote software configuration
Troubleshooting software application issues
The primary responsibility is providing internal and external customer support for the Philips Respironics product line, Care Orchestrator
Job Summary
The primary responsibility is providing internal and external customer support for the Philips Respironics product line, Care Orchestrator.
This role requires availability Monday through Friday between 8:00 a.m. and 6:00 p.m. EST, with a rotating weekly schedule.
Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.
Matching Summary
The primary responsibility is providing internal and external customer support for the Philips Respironics product line, Care Orchestrator.
Salary
Base: $27.40 to $43.00; Bonus/Equity: Annual incentive bonus, sales commission or long-term incentives may be offered; Benefits: Comprehensive Philips Total Rewards benefits program
Skills & Requirements
Must-have
Customer support for Philips Respironics
Remote software configuration
Troubleshooting software application issues
Networking and PC skills
Excellent phone etiquette
Windows 10/11 proficiency
Nice-to-have
Strong judgment and critical thinking
Familiarity with Android and iOS
Knowledge of SQL Server
Key Requirements
High School Diploma or Vocational Education with 2+ years experience
Bachelor’s Degree in relevant field with no experience