Guest Service Agent

Hotel Chadstone Melbourne MGallery

Haymarket, Australia
On-site
Front office and reservations experience
Opera pms proficiency
Flexible roster including weekends
Hotel Morris blends old-world charm with new-world hospitality to create memorable guest experiences in the vibrant energy of Thai Town

Job Summary

  • Hotel Morris blends old-world charm with new-world hospitality to create memorable guest experiences in the vibrant energy of Thai Town.
  • The role involves delivering warm personalized service, managing reservations, supporting F&B operations, and assisting with daily front office tasks.
  • Employees enjoy global Accor benefits including discounted accommodation, learning and development programs, and genuine career pathways.

Matching Summary

Hotel Morris blends old-world charm with new-world hospitality to create memorable guest experiences in the vibrant energy of Thai Town.

Skills & Requirements

Must-have

  • Front Office and Reservations experience
  • Opera PMS proficiency
  • Flexible roster including weekends
  • Guest correspondence management
  • Financial transaction handling
  • Food & Beverage service support

Nice-to-have

  • Strong communication skills
  • Guest-first mindset
  • Team-oriented environment
  • Leadership development opportunities
  • Ability to multitask across departments
  • Empathy and professionalism

Key Requirements

  • Experience in Front Office or Reservations
  • Valid RSA certification
  • Ability to work flexible roster including weekends and public holidays

Work Rights

Not specified

Tailored Resume

Cover Letter