Job Summary

• This role leads regional teams and strategic service partners to deliver reliable, high-quality support for mission-critical grid software solutions across Europe and MENAT.
• The position serves as the primary escalation point for complex issues impacting customer production systems while ensuring consistent service levels and quality standards.
• Candidates will benefit from a competitive senior-level compensation package including comprehensive private medical coverage, a company car or cash allowance, and flexible working arrangements.

Matching Summary

Salary

Competitive senior-level compensation; Flexible benefits program; Company car or cash allowance included

Skills & Requirements

Key Requirements

• Proven experience leading customer support functions in technology
• Experience managing geographically distributed teams across multiple time zones
• Track record of managing third-party service providers and contracts

Work Rights