Job Summary

• This position provides customer service support and resolution of routine problems regarding client's product or services.
• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and listen attentively to customer needs and concerns.
• The role requires the ability to work as a team member, as well as independently, and demonstrate patience in all customer contact situations.

Matching Summary

Skills & Requirements

Key Requirements

• High school diploma
• three to six months relevant experience preferred
• strong computer navigation skills
• ability to communicate effectively
• dependable with strong attention to detail
• skilled in multi-tasking
• ability to rotate shifts

Work Rights