Not specified; not specified; comprehensive benefi...
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2+ years prior customer service experience
Strong written and verbal communication skills
Experience in order and complaint management
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Diversey - A Solenis Company is seeking a Customer Service Representative to enhance customer care and contribute to the company's global strength through effective order management and complaint resolution. The ideal candidate should have prior customer service experience, strong communication skills, and the ability to build customer relationships.
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Job Summary
The primary responsibility is to provide excellence in customer care while moving the business to a position of global strength through continuous improvement.
Employees are expected to act as Subject Matter Experts for all systems, facilitate product sales through up-selling, and manage complaints to closure.
The role offers attractive compensation, comprehensive benefits, and abundant opportunities for professional growth within a culture focused on diversity and inclusion.
Matching Summary
Match Score: 75
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Diversey - A Solenis Company is seeking a Customer Service Representative to enhance customer care and contribute to the company's global strength through effective order management and complaint resolution. The ideal candidate should have prior customer service experience, strong communication skills, and the ability to build customer relationships.
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Salary
Not specified; Not specified; Comprehensive benefits offered
Skills & Requirements
Must-have
2+ years prior Customer Service Experience
Strong written and verbal communication skills
Experience in order and complaint management
Fluency in English required
Ability to multi-task and prioritize tasks
Nice-to-have
SAP ERP system knowledge preferred
Intermediate to advanced computer Skills
Experience building strong Customer relationships
Flexible with work hours for holiday coverage
Google docs and Microsoft Word/Excel experience
Key Requirements
2+ years prior Customer Service Experience or university degree
Fluency in English is required
Contractual position with performance-based probation