Competitive salary; bonus pyckage included; not sp...
Fully remote
Ocean transportation experience
Supply chain management background
Leadership of leaders capability
A.P. Moller - Maersk is seeking a Senior Customer Experience Manager for their Automotive division, focusing on enhancing customer service through leadership and technology in a fully remote role. The ideal candidate should possess strong leadership skills, experience in logistics, and a data-driven approach to customer satisfaction
Job Summary
The role involves leading a team of highly engaged, knowledgeable, and diverse leaders to drive customer-centric strategies.
You will own customer satisfaction metrics and contribute to commercial growth through needs identification and upselling.
Maersk offers competitive salary, bonus packages, and opportunities for global career prospects within a dynamic organization.
Matching Summary
Match Score: 85
A.P. Moller - Maersk is seeking a Senior Customer Experience Manager for their Automotive division, focusing on enhancing customer service through leadership and technology in a fully remote role. The ideal candidate should possess strong leadership skills, experience in logistics, and a data-driven approach to customer satisfaction.
Salary
Competitive salary; Bonus package included; Not specified
Skills & Requirements
Must-have
Ocean Transportation experience
Supply Chain Management background
Leadership of leaders capability
North West Europe logistics network
Business transformation experience
Nice-to-have
Fluent German language skills
Lean and project management principles
Empathetic inspiring leadership style
Technology enablement interest
Multicultural stakeholder collaboration
Key Requirements
Solid experience in Ocean Transportation
Significant leadership exposure required
Strong knowledge of North West Europe logistics
Ability to manage large complex teams
Structured data-driven approach with Lean principles