Experienced Customer Service Representative

Tennant Company

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Base: $42,600 - $64,100; bonus/equity: not specifi...
On-site
Resolve invoice disputes
Customer and internal interactions
Improve existing processes
Tennant Company is seeking an Experienced Customer Service Representative to join their team, focusing on providing excellent customer service and resolving invoice disputes. The ideal candidate will have at least two years of relevant experience, strong interpersonal skills, and a commitment to customer satisfaction

Job Summary

  • Demonstrate excellent customer service to internal and external customers via phone and email interactions.
  • Effectively and efficiently resolve invoice disputes by balancing customer and Tennant Company needs.
  • A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Matching Summary

Match Score: 85

Tennant Company is seeking an Experienced Customer Service Representative to join their team, focusing on providing excellent customer service and resolving invoice disputes. The ideal candidate will have at least two years of relevant experience, strong interpersonal skills, and a commitment to customer satisfaction.

Salary

Base: $42,600 - $64,100; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • resolve invoice disputes
  • customer and internal interactions
  • improve existing processes
  • identify root cause of disputes

Nice-to-have

  • positive and professional service orientation
  • adapt approach as requirements change
  • diffuse difficult interactions

Key Requirements

  • 2+ years in Customer Service
  • High School diploma or equivalent
  • SAP experience

Work Rights

Not specified

Tailored Resume

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