Dot Drug & Alcohol Testing Representative

Landstar

Jacksonville, FL, US
Base: $18.00 - $22.15 ph; bonus/equity: not specif...
On-site
High school diploma or ged required
One year customer support experience
Ability to handle escalated situations
This position serves as a critical member of the team responsible for administering Landstar's Drug and Alcohol Testing Program in full compliance with DOT regulations

Job Summary

  • This position serves as a critical member of the team responsible for administering Landstar's Drug and Alcohol Testing Program in full compliance with DOT regulations.
  • The role involves handling inbound and outbound calls, auditing testing results, and distributing quarterly random notification lists to various departments.
  • Landstar offers competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, and tuition assistance.

Matching Summary

This position serves as a critical member of the team responsible for administering Landstar's Drug and Alcohol Testing Program in full compliance with DOT regulations.

Salary

Base: $18.00 - $22.15 per hour; Bonus/Equity: Not specified; Benefits: Affordable medical plans, employer 401(k) match, paid time off, tuition assistance

Skills & Requirements

Must-have

  • High school diploma or GED required
  • One year customer support experience
  • Ability to handle escalated situations
  • Strong organizational and multitasking skills
  • Working knowledge of Microsoft Office Suite

Nice-to-have

  • Experience with DOT rules and regulations
  • Inbound and outbound call center experience
  • Professional composure under pressure
  • Conflict resolution abilities
  • Ability to work independently without supervision

Key Requirements

  • High school diploma or GED
  • One year of customer support experience
  • Understanding of federal regulations

Work Rights

Not specified

Tailored Resume

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