IT Helpdesk Support (Entry Level)

RV MANPOWER PTE. LTD.

Singapore
Remuneration pyckage will commensurate with qualif...
**
First-level troubleshooting for hardware and software
Experience with microsoft windows and pc hardware
Familiarity with basic networking and microsoft 365
** RV Manpower PTE. LTD. is seeking an entry-level IT Helpdesk Support professional to provide technical assistance and support for users in a dynamic IT environment. The ideal candidate will possess strong troubleshooting skills, a relevant educational background, and the ability to effectively communicate with end-users and IT teams. **

Job Summary

  • The role serves as the first point of contact for customers seeking technical assistance via phone or email.
  • Candidates will perform first-level troubleshooting for hardware, software, and application-related issues remotely.
  • Fresh graduates are welcome to apply even without a diploma if they have relevant experience.

Matching Summary

Match Score: 75

** RV Manpower PTE. LTD. is seeking an entry-level IT Helpdesk Support professional to provide technical assistance and support for users in a dynamic IT environment. The ideal candidate will possess strong troubleshooting skills, a relevant educational background, and the ability to effectively communicate with end-users and IT teams. **

Salary

Remuneration package will commensurate with qualifications and experience

Skills & Requirements

Must-have

  • First-level troubleshooting for hardware and software
  • Experience with Microsoft Windows and PC Hardware
  • Familiarity with Basic Networking and Microsoft 365

Nice-to-have

  • Apple macOS knowledge is advantageous
  • Strong interpersonal and communication skills
  • Proactive and customer-focused attitude

Key Requirements

  • Minimum NITEC or Diploma in Computer Engineering or IT
  • Preferably at least 1 year of experience in Helpdesk Technical Support
  • Candidates without a diploma but with relevant experience encouraged

Work Rights

Not specified

Tailored Resume

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