Customer Experience Manager

Cobham

Leeds, England, United Kingdom
Base: competitive; bonus/equity: 10% management bo...
Hybrid
Full uk driving licence
Experience creating video content
Proven track record of project delivery
The Customer Experience Manager leads the strategic customer programme across Care Services

Job Summary

  • The Customer Experience Manager leads the strategic customer programme across Care Services.
  • You will develop and implement an engaging NPS strategy across care homes and Richmond Villages.
  • Bupa encourages diversity and aims to support all applicants fairly.

Matching Summary

The Customer Experience Manager leads the strategic customer programme across Care Services.

Salary

Base: Competitive; Bonus/Equity: 10% Management Bonus; Benefits: Company car, health insurance, enhanced pension

Skills & Requirements

Must-have

  • Full UK driving licence
  • Experience creating video content
  • Proven track record of project delivery

Nice-to-have

  • Strong problem-solving skills
  • Attention to detail
  • Ability to work independently

Key Requirements

  • Marketing qualification or significant experience
  • Experience delivering high quality materials
  • Ability to identify trends and opportunities

Work Rights

Not specified

Tailored Resume

Cover Letter