Personal Banking Associate Trainee - Cantonese And/or Mandarin
TD Canada Trust
Markham, Ontario, Canada
Base: $45,700 - $61,000 cad; bonus/equity: not spe...
Not specified (likely hybrid or onsite based on the nature of the role)
Customer relationship building
Financial needs assessment
Digital banking education
TD Canada Trust is seeking a Personal Banking Associate Trainee who can engage with customers, address their banking needs, and provide appropriate referrals. The ideal candidate should have customer service experience, strong communication skills, and be proficient in banking solutions
Job Summary
At TD Canada Trust, we build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
In this role, you will engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions.
TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a total rewards package including base salary, variable compensation, and benefits.
Matching Summary
Match Score: 75
TD Canada Trust is seeking a Personal Banking Associate Trainee who can engage with customers, address their banking needs, and provide appropriate referrals. The ideal candidate should have customer service experience, strong communication skills, and be proficient in banking solutions.
Salary
Base: $45,700 - $61,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer relationship building
Financial needs assessment
Digital banking education
Transaction processing support
Work practice improvement recommendations
Nice-to-have
Can-do attitude
Dynamic and diligent influencer
Positive and equitable work environment
Sharing industry knowledge
Key Requirements
High School diploma or 1+ years of experience
Investment Funds Canada (IFC) or equivalent within 6 months
Post-Secondary or Undergraduate degree preferred
Proficiency in MS Office and branch software
Knowledge of banking solutions and processes
Strong administration, organizational, planning, and time management skills