Experienced Associate - Desktop Support Engineer (ac Kl)

PwC UK

Kuala Lumpur, Malaysia
2 years of desktop support experience
Advanced knowledge of microsoft windows os
Experience with ios and android mobile os
This role focuses on delivering top-tier technology support within the Tech Lounge at the Acceleration Center Kuala Lumpur Office

Job Summary

  • This role focuses on delivering top-tier technology support within the Tech Lounge at the Acceleration Center Kuala Lumpur Office.
  • The position involves creating, updating, and troubleshooting images for laptops and desktops while assisting with employee onboarding.
  • Candidates must be able to collaborate with global teams, including potential after-hours calls with US counterparts.

Matching Summary

This role focuses on delivering top-tier technology support within the Tech Lounge at the Acceleration Center Kuala Lumpur Office.

Skills & Requirements

Must-have

  • 2 years of Desktop support experience
  • Advanced knowledge of Microsoft Windows OS
  • Experience with iOS and Android mobile OS
  • Proficiency in Microsoft 365 support
  • Fluent in written and spoken English

Nice-to-have

  • ServiceNow platform experience
  • Workspace One or Microsoft Intune proficiency
  • PowerShell scripting automation skills
  • ITIL 4 certification
  • Project handling experience
  • Strong customer satisfaction focus

Key Requirements

  • Diploma/Advanced Diploma or Bachelor's degree in Computer Science/IT
  • Minimum 2 years of Desktop support experience
  • Fluent in written and spoken English

Work Rights

Not specified

Tailored Resume

Cover Letter