The Sales Manager is responsible for driving boutique performance through leadership, client development, and operational excellence
Job Summary
The Sales Manager is responsible for driving boutique performance through leadership, client development, and operational excellence.
This role requires mentoring team members, managing escalated client issues, and leveraging CRM to strengthen client relationships.
The position involves overseeing daily operations, ensuring compliance with loss prevention standards, and maintaining visual merchandising excellence.
Matching Summary
The Sales Manager is responsible for driving boutique performance through leadership, client development, and operational excellence.
Skills & Requirements
Must-have
3+ years Luxury Retail Sales Experience
Women's and Men's RTW experience
Leadership and coaching capabilities
CRM and appointment selling skills
KPI management including UPT and Conversion
Nice-to-have
Passion for delivering exceptional client experiences
Strong understanding of Made in Italy heritage
Adaptable to fast-paced environments
Commitment to sustainability practices
Collaborative team work environment
Key Requirements
3+ years of Luxury Retail Sales Experience
Women's and Men's RTW experience
Leadership capabilities
Flexible schedule availability including evenings, weekends, and holidays