Customer Experience Project Manager (m/w/d)

Miele

Not specified; not specified; not specified
Part-time (18 hours/week)
International project management experience
Fluent english language skills
Bachelor degree in business, it or cx
Miele is seeking a Customer Experience Project Manager who will enhance customer experience through effective project management and collaboration with international teams. The role requires expertise in digital solutions and the ability to analyze and implement improvements in customer journey processes

Job Summary

  • You will work at the intersection of tools, processes, and international teams to directly influence customer experience.
  • The role involves steering projects for the development of customer experience measurement alongside global stakeholders.
  • This is a fixed-term position lasting 12 months available as part-time work (18 hours per week).

Matching Summary

Match Score: 85

Miele is seeking a Customer Experience Project Manager who will enhance customer experience through effective project management and collaboration with international teams. The role requires expertise in digital solutions and the ability to analyze and implement improvements in customer journey processes.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • International project management experience
  • Fluent English language skills
  • Bachelor degree in Business, IT or CX

Nice-to-have

  • Experience with Customer Experience tools
  • Familiarity with Artificial Intelligence concepts
  • Ability to manage complex stakeholder setups

Key Requirements

  • Bachelor's degree required
  • Several years of project management experience
  • International project background

Work Rights

Not specified

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