Technical Support Field Specialist

FLIR

Uk, United Kingdom
Fully remote
1st/2nd line technical support
Crm and email query management
Electrical/electronic repair skills
This role involves providing both office-based and in-field technical support for FLIR Thermal products including diagnostics, repair, training, and attending events

Job Summary

  • This role involves providing both office-based and in-field technical support for FLIR Thermal products including diagnostics, repair, training, and attending events.
  • The position requires global travel and the ability to work unsupervised overseas with decision-making aligned to company policy.
  • Employees must comply with export control regulations and obtain appropriate licenses for access to regulated technology.

Matching Summary

This role involves providing both office-based and in-field technical support for FLIR Thermal products including diagnostics, repair, training, and attending events.

Skills & Requirements

Must-have

  • 1st/2nd line technical support
  • CRM and email query management
  • Electrical/electronic repair skills
  • International travel readiness
  • Remote customer support using AnyDesk
  • Driving Licence required

Nice-to-have

  • Practical sailing and marine experience
  • Shipyard and vessel work knowledge
  • Training and customer education skills
  • Self-motivated and organized
  • Team player and flexible
  • Logical faultfinding ability

Key Requirements

  • Driving Licence
  • Ability to obtain US export control license
  • Clear English communication skills
  • PC literacy and Microsoft 365 proficiency
  • Experience with DC circuits and ethernet networking

Work Rights

Not specified

Tailored Resume

Cover Letter