Full Time Bilingual Customer Support Specialist (mcallen)

AnswerOne

McAllen, TX, USA
Base: $16.00-$18.50 ph; bonus/equity: esop include...
Fluent in spanish and english
Type 35 words per minute or more
Windows based environment computer skills
The role involves managing a high volume of incoming calls while accurately gathering and relaying essential information to clients

Job Summary

  • The role involves managing a high volume of incoming calls while accurately gathering and relaying essential information to clients.
  • Full-time employees receive comprehensive benefits including Employee Stock Ownership, full medical/dental/vision coverage, and a 401K with company matching.
  • Candidates must be available for the 2nd shift (2pm-11pm) and work at least one weekend day per week.

Matching Summary

The role involves managing a high volume of incoming calls while accurately gathering and relaying essential information to clients.

Salary

Base: $16.00-$18.50 per hour; Bonus/Equity: ESOP included; Benefits: Full Medical, Dental, Vision, 401k, PTO

Skills & Requirements

Must-have

  • Fluent in Spanish and English
  • Type 35 words per minute or more
  • Windows based environment computer skills

Nice-to-have

  • Strong command of English language
  • Detail oriented and motivated personality
  • Compassionate customer service attitude

Key Requirements

  • Must be fluent in Spanish and English
  • Typing speed of 35 wpm or higher required
  • Availability for 2nd shift and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter