Customer Service Representative Supervisor

AmeriVet

Acton, MA, US
Base: $19-$22ph; bonus: performance-based bonuses ...
3 years customer service experience
1 year veterinary medicine experience
Strong leadership and communication skills
The role involves leading a team of Client Service Representatives to ensure every client interaction results in a positive impression

Job Summary

  • The role involves leading a team of Client Service Representatives to ensure every client interaction results in a positive impression.
  • Candidates must possess strong communication and leadership skills to guide the team effectively while demonstrating organizational abilities.
  • The company offers competitive pay, performance bonuses, 401(k) matching, and comprehensive health benefits for full-time employees.

Matching Summary

The role involves leading a team of Client Service Representatives to ensure every client interaction results in a positive impression.

Salary

Base: $19-$22/hour; Bonus: Performance-based bonuses available; Benefits: 401(k) match, CE allowance, pet discounts, health/dental/vision insurance

Skills & Requirements

Must-have

  • 3 years customer service experience
  • 1 year veterinary medicine experience
  • Strong leadership and communication skills
  • Front desk supervision and training
  • Appointment scheduling and cash handling

Nice-to-have

  • Experience in human medical fields
  • Degree in veterinary or relevant field
  • Motivated and energetic team player
  • Compassionate and empathetic attitude
  • Willingness to foster professional growth

Key Requirements

  • Minimum 3 years customer service experience
  • 1 year veterinary medicine experience
  • High school diploma required
  • Preferred: 1 year leadership experience
  • Preferred: Degree in veterinary field

Work Rights

Not specified

Tailored Resume

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