Customer Success Manager - Crowdstrike

SHI International Corp

Remote
Base: $90,000k - $120,000k; bonus/equity: not spec...
Fully remote
Crowdstrike flex agreements sme
Customer onboarding and lifecycle management
Strategic customer success plans
SHI International Corp is hiring a Remote Customer Success Manager for Crowdstrike, responsible for onboarding customers, managing their agreements, and ensuring customer satisfaction and retention. The ideal candidate should have experience in customer success roles, particularly with Crowdstrike offerings, and strong communication skills

Job Summary

  • The Customer Success Manager – Crowdstrike is responsible for onboarding customers, guiding them through their agreement and product lifecycle, and ensuring retention and growth through strategic customer success plans, specifically for Crowdstrike Flex agreements.
  • This role involves serving as a Subject Matter Expert for Crowdstrike Flex agreements, collaborating with Sales and other internal teams, and building strong customer relationships to align offerings with customer objectives.
  • Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Matching Summary

Match Score: 85

SHI International Corp is hiring a Remote Customer Success Manager for Crowdstrike, responsible for onboarding customers, managing their agreements, and ensuring customer satisfaction and retention. The ideal candidate should have experience in customer success roles, particularly with Crowdstrike offerings, and strong communication skills.

Salary

Base: $90,000k - $120,000k; Bonus/Equity: Not specified; Benefits: Medical, vision, dental, 401K, flexible spending

Skills & Requirements

Must-have

  • Crowdstrike Flex agreements SME
  • Customer onboarding and lifecycle management
  • Strategic customer success plans
  • Analyze consumption reports
  • Build strong customer relationships

Nice-to-have

  • Continuous professional growth
  • Collaborate with sales and partner resources
  • Develop knowledge on new product technologies

Key Requirements

  • 2+ years in a Customer Success role
  • 1+ years working with Crowdstrike product offerings
  • 2+ years in a sales role
  • Completed Bachelor’s Degree or relevant work experience
  • Ability to travel no more than 15%

Work Rights

Not specified

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