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Ernst & Young Global Ltd is seeking a Support Services professional to provide frontline technology support to end-users and visitors at their office. The role emphasizes excellent customer service, technical troubleshooting, and the maintenance of office IT/AV facilities, with opportunities for career growth and skill development in a diverse environment.
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Job Summary
This role serves as the frontline support for end-users and visitors on office technology facilities.
The position requires providing onsite support for conferences and events, including non-office hours availability.
EY offers a flexible environment with opportunities to develop future-focused skills in a diverse and inclusive culture.
Matching Summary
Match Score: 75
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Ernst & Young Global Ltd is seeking a Support Services professional to provide frontline technology support to end-users and visitors at their office. The role emphasizes excellent customer service, technical troubleshooting, and the maintenance of office IT/AV facilities, with opportunities for career growth and skill development in a diverse environment.
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Skills & Requirements
Must-have
3+ years relevant work experience
University graduate in computer science or MIS
Knowledge of ITIL process
Windows laptop and networking troubleshooting
AV equipment operation and vendor management
Nice-to-have
Good communication skill in English and Mandarin
Experience with NAS and touch screen technology
iOS and Android mobile device support
Can-Do attitude and willingness to learn
Ability to work independently without supervision
Key Requirements
University degree in Computer Science, Management Information Systems, or related field