Support Analyst - Expression Of Interest

MRI Software

Ortigas, Philippines
Competitive salary pyckage; not specified; hmo cov...
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Strong verbal and written communication skills
Excellent problem-solving and analytical abilities
Ability to manage multiple tasks effectively
** MRI Software is seeking candidates for potential future Support Analyst positions, emphasizing customer service and problem-solving skills. The role involves assisting customers through various communication channels, documenting interactions, and contributing to process improvements within a hybrid working environment. **

Job Summary

  • MRI Software builds flexible, game-changing real estate software that powers thriving communities.
  • Responsibilities include responding to customer inquiries via email, chat, phone, or ticketing systems while meeting service-level agreements.
  • The company offers competitive salary packages, hybrid working arrangements, and free access to office gyms.

Matching Summary

Match Score: 75

** MRI Software is seeking candidates for potential future Support Analyst positions, emphasizing customer service and problem-solving skills. The role involves assisting customers through various communication channels, documenting interactions, and contributing to process improvements within a hybrid working environment. **

Salary

Competitive Salary Package; Not specified; HMO coverage, gym access, 20 annual leaves

Skills & Requirements

Must-have

  • Strong verbal and written communication skills
  • Excellent problem-solving and analytical abilities
  • Ability to manage multiple tasks effectively

Nice-to-have

  • Prior experience in customer service or helpdesk roles
  • Comfortable using technology and support tools
  • Team-oriented with a positive professional attitude

Key Requirements

  • Prior experience in customer service preferred
  • High attention to detail and strong organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter