Customer Service Specialist

Witan Search

London, United Kingdom
On-site
B2b customer service experience
Order management in b2b environment
Crm and erp system proficiency
You will act as the primary point of contact for customers, ensuring enquiries and orders are handled smoothly

Job Summary

  • You will act as the primary point of contact for customers, ensuring enquiries and orders are handled smoothly.
  • The role involves collaborating with Sales Engineers to prepare quotations and manage the full order lifecycle.
  • Employees benefit from a supportive culture built on collaboration, curiosity, and continuous improvement within a global engineering firm.

Matching Summary

You will act as the primary point of contact for customers, ensuring enquiries and orders are handled smoothly.

Skills & Requirements

Must-have

  • B2B customer service experience
  • Order management in B2B environment
  • CRM and ERP system proficiency

Nice-to-have

  • Manufacturing or engineering background
  • Supply chain and logistics exposure
  • E-commerce platform familiarity

Key Requirements

  • Strong organizational ability
  • High attention to detail
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter