Collections Associate Ireland & Uk

Air Products

Cornellà de Llobregat, Barcelona, Spain
Competitive salary; benefits: medical insurance, l...
Hybrid (3 days remote, 2 days onsite)
English fluency
Inbound and outbound calls
Customer account management
Air Products is seeking a Collections Associate for their European Shared Services Center in Cornellà de Llobregat, Barcelona. The role requires fluency in English and experience in collections, with a focus on maintaining customer relationships and managing outstanding balances. Benefits include competitive salary, flexible working hours, and professional development opportunities

Job Summary

  • Ensure timely collection of outstanding customer balances in line with Air Products’ Credit & Collections Escalation Policy.
  • Respond to customer calls and emails within department targets; identify customer complaints and escalate appropriately.
  • Competitive Salary, medical insurance, life insurance, pension plan, flexible compensation plan, flexible hours, and professional development opportunities are offered.

Matching Summary

Match Score: 85

Air Products is seeking a Collections Associate for their European Shared Services Center in Cornellà de Llobregat, Barcelona. The role requires fluency in English and experience in collections, with a focus on maintaining customer relationships and managing outstanding balances. Benefits include competitive salary, flexible working hours, and professional development opportunities.

Salary

Competitive Salary; Benefits: medical insurance, life insurance, pension plan, flexible compensation plan; Not specified

Skills & Requirements

Must-have

  • English fluency
  • Inbound and outbound calls
  • Customer account management
  • MS Office proficiency

Nice-to-have

  • Multicultural environment
  • Team collaboration
  • Clean energy projects
  • Safety first culture

Key Requirements

  • Degree in Business Administration, Economics, or related field (preferred)
  • Proven experience in Credit & Collections
  • Strong negotiation skills
  • Basic accounting knowledge
  • SAP experience is an advantage

Work Rights

Not specified

Tailored Resume

Cover Letter