Customer Service Representative

Wescott Acres Luxury Pet Resort

Wescott Acres, SC, United States
Base: $11.00ph doe; bonus/equity: tips; benefits: ...
On-site
Fluent in human and hound
Juggling phones and customers
Welcoming pet parents and vips
Wescott Acres Luxury Pet Resort is seeking a Customer Service Representative who is passionate about both pets and people. The ideal candidate will be responsible for delivering exceptional customer service, managing client interactions, and ensuring a welcoming environment for pet families

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Your responsibilities will include welcoming pet parents, answering phones, touring clients, managing check-ins/check-outs, handling payments, and responding to complaints.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $11.00/hour DOE + tips.

Matching Summary

Match Score: 85

Wescott Acres Luxury Pet Resort is seeking a Customer Service Representative who is passionate about both pets and people. The ideal candidate will be responsible for delivering exceptional customer service, managing client interactions, and ensuring a welcoming environment for pet families.

Salary

Base: $11.00/hour DOE; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • fluent in human and hound
  • juggling phones and customers
  • welcoming pet parents and VIPs
  • answering phones with a smile
  • handling cash and cards
  • responding to complaints with patience

Nice-to-have

  • concierge and chaos coordinator
  • love pets and people
  • make every client feel VIP

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Ability to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter