Customer Banking Specialist - Helensvale

Commonwealth Bank of Australia

Helensvale, QLD, Australia
Customer service passion
Transactional banking processing
Cash handling and atm procedures
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As a Customer Banking Specialist, you will respond to customers’ transactional banking needs, conduct financial health checks, and assist with cash handling and ATM procedures.
  • You will help customers make the right financial decisions and achieve their dreams by providing holistic solutions and championing compliance and risk management practices.

Matching Summary

As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Customer service passion
  • Transactional banking processing
  • Cash handling and ATM procedures
  • Financial health checks
  • Compliance and risk management
  • Communication skills
  • Collaborative culture contribution

Nice-to-have

  • Interest in financial wellbeing
  • Problem-solving abilities
  • Ability to work in busy retail environment
  • Educating customers on digital banking
  • Engaging customer conversations

Key Requirements

  • Entry-level position
  • Ability to work predetermined roster
  • Excellent communication skills
  • Willingness to contribute to team culture

Work Rights

Not specified

Tailored Resume

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