Service Advisor- Hendrick Chevrolet

Hendrick Chevrolet

Norfolk, Virginia, US
Customer service
Vehicle maintenance and repair
Scheduling service appointments
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Works with customer and technician to identify required maintenance and advises customers on necessary and recommended services.
  • Demonstrates the Company’s Core Values including Servant Leadership, Teamwork, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability, and Continuous Improvement.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.

Skills & Requirements

Must-have

  • customer service
  • vehicle maintenance and repair
  • scheduling service appointments
  • identifying and documenting service needs

Nice-to-have

  • servant leadership
  • teamwork through trust and respect
  • integrity and transparency
  • commitment to customer enthusiasm

Key Requirements

  • High School Diploma or GED
  • 3-5 years of automotive or customer service experience
  • Working knowledge of vehicle mechanical operations
  • Valid Driver's License
  • Intermediate Microsoft Office skills
  • Dealership Management System knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter