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ING is seeking a Campaign Data Analyst to join their Customer Development team in Australia. The role focuses on optimizing data-driven communications across various channels while ensuring regulatory compliance and enhancing customer engagement.
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Job Summary
Our Customer Development team connects with customers across the Retail Bank, delivering timely, relevant, and personalized communications.
The Campaign Data Analyst role involves designing, delivering, and optimizing data-driven communications across multiple channels, using insights and experimentation to improve customer experience and outcomes.
ING offers a supportive and inclusive culture, with benefits like discounted health insurance, an additional rest day, and an IMPACT day for volunteering.
Matching Summary
Match Score: 75
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ING is seeking a Campaign Data Analyst to join their Customer Development team in Australia. The role focuses on optimizing data-driven communications across various channels while ensuring regulatory compliance and enhancing customer engagement.
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Skills & Requirements
Must-have
SQL knowledge
Unica campaign-build skills
data-driven communications
structured workflows
customer experience insights
Nice-to-have
collaborative Agile environment
curious problem solver
stakeholder management skills
continuous process enhancement
Key Requirements
Experience in customer communications
Experience in campaign delivery
Experience in automation
Experience in regulatory/KYC environments
Minimum twelve (12) months in current role (internal applicants)