Product Operations Specialist (bogotá)

Rebtel

Bogotá, Colombia
**
Optimize banking processes
Integrate ai across operations
Streamline workflows
** Rebtel is seeking a Product Operations Specialist for their Bogotá office to optimize banking processes, enhance customer experiences, and integrate AI into operations. The ideal candidate should be bilingual, proactive, and possess a passion for continuous improvement, especially in fintech. This role offers the opportunity to impact a diverse and mission-driven organization focused on empowering migrants. **

Job Summary

  • As a Product Operations Specialist at MAJORITY, you’ll play an essential role in optimizing our banking processes, integrating AI across operations, streamlining workflows, and collaborating closely with our Product and Customer Service teams to deliver an exceptional customer experience.
  • This role involves digging into details, making important strategic decisions, building cross-functional collaboration, and managing relationships with key partners in order to support the following areas: Growth (onboarding, adoption, retention, CIP monitoring, customer success), Bank (debit, credit), and Services (stablecoin payments/global wallet, remittance, phone plans).
  • If you’re driven, resourceful, and excited by the chance to make an impact at startup-pace, this is your opportunity to help shape the future of financial services.

Matching Summary

Match Score: 75

** Rebtel is seeking a Product Operations Specialist for their Bogotá office to optimize banking processes, enhance customer experiences, and integrate AI into operations. The ideal candidate should be bilingual, proactive, and possess a passion for continuous improvement, especially in fintech. This role offers the opportunity to impact a diverse and mission-driven organization focused on empowering migrants. **

Skills & Requirements

Must-have

  • Optimize banking processes
  • Integrate AI across operations
  • Streamline workflows
  • Bilingual in Spanish and English
  • Passion for process and continuous improvement

Nice-to-have

  • Experience with cross-border markets
  • Experience with B2C products
  • Experience with coding (Python)

Key Requirements

  • 2+ years of experience in fintech operations, data analysis, relationship management, process development or automation
  • Bachelor’s degree in analytics, science, engineering, business, digital design or relevant field
  • Experience working with cross-border markets and B2C products
  • Experience with coding (Python)

Work Rights

Not specified

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