Customer Experience Advisor | S1 | Retail Banking | Taunton

Santander

Taunton, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
Outstanding customer service skills
Effective communication with customers
Flexible approach to work
Santander is evolving into a technology-driven organisation focused on customer-centric transformation valuing bold thinking and innovation

Job Summary

  • Santander is evolving into a technology-driven organisation focused on customer-centric transformation valuing bold thinking and innovation.
  • The role involves being the first point of contact for customers, assisting with transactions, queries, and building relationships to improve customer experience.
  • Employees receive a competitive salary, comprehensive benefits including healthcare, pension contributions, wellbeing support, and global growth opportunities.

Matching Summary

Santander is evolving into a technology-driven organisation focused on customer-centric transformation valuing bold thinking and innovation.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: 25 days holiday plus bank holidays, voluntary healthcare, pension contributions, death-in-service and income protection insurance

Skills & Requirements

Must-have

  • Outstanding customer service skills
  • Effective communication with customers
  • Flexible approach to work
  • Multi-skilled environment adaptability
  • Handling customer transactions and queries
  • Fraud and scam protection awareness

Nice-to-have

  • Desire to go above-and-beyond for customers
  • Effective team working skills
  • Openness to broad range of activities
  • Ability to grow and adapt to business needs

Key Requirements

  • Proven customer service experience
  • Right to work in the UK

Work Rights

Right to work in the UK

Tailored Resume

Cover Letter