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KONE Oyj is seeking a Kundendienstleiterin (Customer Service Manager) for the Vienna South area, focusing on the maintenance and safety of elevators and escalators. The role involves leading service technicians, ensuring customer satisfaction, and implementing safety standards while offering a supportive work environment and competitive benefits.
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Job Summary
The role involves leading a team of service technicians to ensure maximum plant safety and availability in the Vienna South districts.
KONE offers a company car for private use, generous home office agreements, and various benefits including subsidized meals and family services.
Candidates are expected to handle customer inquiries promptly and drive continuous improvement in service quality through active communication.
Matching Summary
Match Score: 75
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KONE Oyj is seeking a Kundendienstleiterin (Customer Service Manager) for the Vienna South area, focusing on the maintenance and safety of elevators and escalators. The role involves leading service technicians, ensuring customer satisfaction, and implementing safety standards while offering a supportive work environment and competitive benefits.
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Salary
Base: Minimum EUR 4,000 gross all-in per month; Bonus: Plus bonus; Benefits: Company car (electric) included
Skills & Requirements
Must-have
Leadership of service technicians
Safety and health compliance implementation
Customer satisfaction and quality assurance
Technical background in electrical or mechanical engineering
Advanced Excel skills
Nice-to-have
SAP knowledge
Proactive leadership behavior
Strong organizational talent
English language proficiency
Willingness to work flexibly
Key Requirements
Completed HTL or FH degree in Electrical/Mechanical Engineering
Technical vocational training with experience as a foreman
Or economic education with high technical affinity