Problem Manager

Raytheon UK

Warminster, Wiltshire, United Kingdom
Base: not specified; bonus/equity: annual compyny ...
Hybrid
Problem management process leadership
Root cause analysis expertise
Itil service management knowledge
You will join at a unique time, where you can join in shaping this team and be rewarded with ongoing development opportunities, and clear pathways to progress within a trusted defence industry partner

Job Summary

  • You will join at a unique time, where you can join in shaping this team and be rewarded with ongoing development opportunities, and clear pathways to progress within a trusted defence industry partner.
  • Raytheon UK is dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence in defence and aerospace technology.
  • The role requires a customer first mindset, strong stakeholder engagement skills, and the ability to work in a multidisciplinary engineering team in a complex and evolving environment.

Matching Summary

You will join at a unique time, where you can join in shaping this team and be rewarded with ongoing development opportunities, and clear pathways to progress within a trusted defence industry partner.

Salary

Base: Not specified; Bonus/Equity: Annual company bonus scheme (discretionary); Benefits: 10.5% company pension contribution with 6% employee contribution, 25 days holiday plus public holidays, flexible benefits scheme, enhanced sick pay and family friendly policies

Skills & Requirements

Must-have

  • Problem management process leadership
  • Root cause analysis expertise
  • ITIL service management knowledge
  • Stakeholder engagement skills
  • Hybrid working style
  • SC clearance eligibility

Nice-to-have

  • Experience with military training systems
  • Familiarity with ServiceNow and Jira
  • Knowledge of DevOps or DevSecOps environments
  • Use of monitoring and observability tools
  • Configuration management and CMDB processes
  • Working in regulated service environments

Key Requirements

  • ITIL certification Foundation or higher
  • Experience managing problem management activities
  • Eligibility and willingness to obtain SC clearance

Work Rights

Must be eligible and willing to obtain SC clearance

Tailored Resume

Cover Letter