Head Operational Development - Water And Industrial Service
Sulzer
Not specified in the job description.
Global service and spare parts processes
Digital tools and salesforce field service
Operational maturity and performance improvement
Sulzer is seeking a Head of Operational Development for their Water and Industrial Service division, a role focused on driving global growth through process improvement, digital tool adoption, and operational excellence. The ideal candidate should possess a background in aftermarket services, especially in industrial or water markets, along with strong communication and analytical skills
Job Summary
This role drives global growth and profitability by enhancing the service and spare parts offering while building operational maturity across all WIBU sites.
The successful candidate will lead the development of digital tools including Salesforce Field Service to enhance efficiency and alignment within the network.
Sulzer offers high global visibility, ownership of global processes, and strong development pathways for shaping uncharted operational areas.
Matching Summary
Match Score: 85
Sulzer is seeking a Head of Operational Development for their Water and Industrial Service division, a role focused on driving global growth through process improvement, digital tool adoption, and operational excellence. The ideal candidate should possess a background in aftermarket services, especially in industrial or water markets, along with strong communication and analytical skills.
Skills & Requirements
Must-have
Global service and spare parts processes
Digital tools and Salesforce Field Service
Operational maturity and performance improvement
Business process development and standardization
ERP, CRM, and digital commerce platforms
Nice-to-have
Experience in field service software
Background in training development
Change management or IT rollout projects
Additional languages beyond English
Fluent English communication skills
Key Requirements
Bachelor's or Master's degree in Business or Engineering
Proven experience in aftermarket/spare parts
Experience with ERP, CRM, and digital commerce platforms
Demonstrated capability in business process development
Ability to work effectively in a global matrix organization