Head Universal Banker, Fresno Sunnyside Branch

Publix Serving (Civica)

Fresno, California, United States
Base: $49,900.00 - $65,100.00; bonus/equity: not s...
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Exceptional service delivery
Lead, coach, and mentor team members
Champion risk and control
** The Head Universal Banker position at Publix Serving (Civica) in Fresno, California, is a leadership role focused on delivering exceptional service and guiding a branch team. The ideal candidate will demonstrate strong sales and service skills while ensuring compliance and risk control within the branch environment. **

Job Summary

  • The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team.
  • This role not only executes all service transactions and sales but also leads, coaches, and mentors team members.
  • The Head Universal Banker plays a key role in championing risk and control, driving lobby leadership, and ensuring consistent delivery of client and team experiences aligned with the bank’s standards.

Matching Summary

Match Score: 75

** The Head Universal Banker position at Publix Serving (Civica) in Fresno, California, is a leadership role focused on delivering exceptional service and guiding a branch team. The ideal candidate will demonstrate strong sales and service skills while ensuring compliance and risk control within the branch environment. **

Salary

Base: $49,900.00 - $65,100.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Exceptional service delivery
  • Lead, coach, and mentor team members
  • Champion risk and control
  • Drive lobby leadership
  • Digital capabilities expertise
  • Resolve client issues promptly

Nice-to-have

  • Positive, can-do attitude
  • Foster teamwork in the branch
  • Proactively prevent and handle problems

Key Requirements

  • 2-4 years relevant experience
  • High School diploma or equivalent
  • Experience with face-to-face customer service
  • Digital engagement and basic sales/referrals
  • Open, client service orientation

Work Rights

Not specified

Tailored Resume

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