Hih - Operations Senior Analyst -content Set-up

The Cigna Group

Hyderabad, India
Content configuration
Data variable mapping
Workflow assessment
This role is ideal for someone who thrives in a fast‑paced operational environment, enjoys solving ambiguity with structure, and excels at translating business requirements into accurate, scalable content configuration solutions

Job Summary

  • This role is ideal for someone who thrives in a fast‑paced operational environment, enjoys solving ambiguity with structure, and excels at translating business requirements into accurate, scalable content configuration solutions.
  • Partner with operations, campaign teams, and technology groups to design validation steps, execute test plans, and confirm readiness before release.
  • Assess workflow and content setup processes to uncover inefficiencies and propose measurable improvements.

Matching Summary

This role is ideal for someone who thrives in a fast‑paced operational environment, enjoys solving ambiguity with structure, and excels at translating business requirements into accurate, scalable content configuration solutions.

Skills & Requirements

Must-have

  • Content configuration
  • Data variable mapping
  • Workflow assessment
  • SQL data analysis
  • Microsoft Word and Excel proficiency

Nice-to-have

  • Continuous improvement mindset
  • Cross-functional collaboration
  • Problem-solving ambiguity
  • Growth-oriented mindset

Key Requirements

  • 3-5 years of relevant experience
  • Bachelor’s degree or equivalent experience
  • Experience with Customer Communication Platforms is a plus

Work Rights

Not specified

Tailored Resume

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