Personal Banking Associate Trainee, Full Time(future Opportunities)- Quebec City

TD Bank

Québec City, Quebec, Canada
Base: 45,700 - 61,000 cad; bonus/equity: not speci...
Customer service transactions
Product and service information
Digital banking trends education
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, a typical day may look like engaging customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions.
  • TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development defining the colleague experience.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: 45,700 - 61,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • customer service transactions
  • product and service information
  • digital banking trends education
  • frontline staff support
  • timely and accurate business processes

Nice-to-have

  • build deep lasting relationships
  • think like a customer
  • innovate with purpose
  • positive equitable work environment

Key Requirements

  • High School diploma and/or 1+ years experience
  • Investment Funds Canada (IFC) or equivalent
  • Post-Secondary or Undergraduate degree preferred
  • Proficiency in MS Office
  • Knowledge of banking solutions and processes
  • Strong administration, organizational, planning, time management skills
  • Strong communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter