Banking Services Operations Associate V - Mortgage Payments & Maintenance

Montytait

Buffalo, New York, United States of America
Base: $22.61 - $37.67 hourly (usd); bonus/equity: ...
High complexity data entry
Advanced problem-solving skills
Customer service experience
The role involves completing highly skilled processing and research duties related to mortgage payments and payoffs

Job Summary

  • The role involves completing highly skilled processing and research duties related to mortgage payments and payoffs.
  • The associate serves as a subject matter expert for the department and business partners.
  • Candidates will be expected to maintain internal control standards and promote a supportive environment.

Matching Summary

The role involves completing highly skilled processing and research duties related to mortgage payments and payoffs.

Salary

Base: $22.61 - $37.67 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • high complexity data entry
  • advanced problem-solving skills
  • customer service experience

Nice-to-have

  • coaching and training experience
  • process improvement mindset
  • regulatory compliance knowledge

Key Requirements

  • Associate's degree or equivalent work experience
  • minimum 2 years general work experience
  • proficiency with spreadsheet and word processing software

Work Rights

Not specified

Tailored Resume

Cover Letter