Customer Service Representative

AIG Insurance (Thailand) Public Company Limited

Thailand
Primarily onsite
Handle calls, email and line
Quality services are delivered
Clear, precise professional manner
AIG Insurance (Thailand) is seeking a Customer Service Representative responsible for managing daily operations, ensuring quality customer service through effective communication, problem-solving, and multitasking in a high-volume environment. The ideal candidate must be fluent in Thai and English and possess strong listening and professional skills. AIG promotes a collaborative in-office culture and offers a comprehensive benefits package focused on employee well-being and professional growth

Job Summary

  • Responsible for the daily operation to handle calls, email and Line to ensure quality services are delivered and KPI are meet.
  • At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.
  • We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Matching Summary

Match Score: 85

AIG Insurance (Thailand) is seeking a Customer Service Representative responsible for managing daily operations, ensuring quality customer service through effective communication, problem-solving, and multitasking in a high-volume environment. The ideal candidate must be fluent in Thai and English and possess strong listening and professional skills. AIG promotes a collaborative in-office culture and offers a comprehensive benefits package focused on employee well-being and professional growth.

Skills & Requirements

Must-have

  • handle calls, email and Line
  • quality services are delivered
  • clear, precise professional manner
  • handle potentially stressful calls
  • Fluent in Thai & English communication

Nice-to-have

  • calm, professional presence
  • listening and problem solving skill
  • attention to details
  • instill customer confidence
  • multi-task and make real time decision

Key Requirements

  • Bilingual Skill is a must

Work Rights

Not specified

Tailored Resume

Cover Letter