Strategic Business Process Lead | Head Customers Retail
Santander
Mexico City, Mexico
Business process/commercial projects
Global/regional corporate structures
Digitalization of sales
Santander is transforming into a technology-driven organization with people at the center, leading a customer-centric transformation that values disruptive thinking and innovation
Job Summary
Santander is transforming into a technology-driven organization with people at the center, leading a customer-centric transformation that values disruptive thinking and innovation.
The Strategic Business Process Lead will be responsible for managing global frameworks, leading high-impact projects like sales digitalization and new segmentation models, and optimizing processes to improve time-to-market and profitability.
Santander offers a competitive compensation package, benefits designed to support life goals and well-being, and opportunities for growth, international mobility, and career development.
Matching Summary
Santander is transforming into a technology-driven organization with people at the center, leading a customer-centric transformation that values disruptive thinking and innovation.
Skills & Requirements
Must-have
Business Process/Commercial Projects
Global/Regional Corporate Structures
Digitalization of Sales
New Segmentation Models
Core Product Launches
Lean and Agile Methodologies
Microsoft Office Suite
Power BI
Microsoft Visio
Nice-to-have
Disruptive Thinking
Challenging the Possible
Customer-Centric Transformation
Proactive Risk Management
Team Leadership and Development
Adaptation to Agile Environments
Key Requirements
+8 years of experience in Business Process/Commercial Projects in the financial sector
+4 years in roles interacting with global or regional corporate structures
Completed Bachelor's degree in Engineering, Actuarial Science, Administration, Finance, or related fields