Reception Manager

Ibis Cambridge Central Station

Cambridge, United Kingdom
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Guest satisfaction and feedback
Front office policies and procedures
Team leadership and development
** Ibis Cambridge Central Station is seeking a Reception Manager passionate about delivering exceptional guest service and leading a front office team. The role requires strong leadership skills, experience in front office operations, and the ability to manage guest feedback effectively. **

Job Summary

  • As our next Reception Manager, you will be passionate about guests and delivering exceptional service, bringing strong knowledge and experience across front office operations.
  • Your key missions include ensuring all Front Office policies and procedures are strictly followed, coordinating the Front Office department for smooth operations, and communicating effectively with all other hotel departments.
  • Benefits include a competitive salary and benefits package, including bonus up to 10% annual performance bonus, pension, additional holidays with service, and discount cards for Accor Hotels Worldwide.

Matching Summary

Match Score: 75

** Ibis Cambridge Central Station is seeking a Reception Manager passionate about delivering exceptional guest service and leading a front office team. The role requires strong leadership skills, experience in front office operations, and the ability to manage guest feedback effectively. **

Skills & Requirements

Must-have

  • Guest satisfaction and feedback
  • Front Office policies and procedures
  • Team leadership and development
  • Health & Safety policies adherence
  • Fluent in English

Nice-to-have

  • Friendly and approachable demeanor
  • Positive and team-oriented leader
  • Understanding guest perspective
  • Passion for hospitality

Key Requirements

  • Previous Front Office leadership experience
  • Right to work in the UK
  • Opera Cloud or similar PMS knowledge

Work Rights

Right to work in the UK

Tailored Resume

Cover Letter