Director, Product Management

Observeai

Redwood City, US
Base: $230,000-$260,000; bonus/equity: discretiona...
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Build and scale production-grade ai agents
Define, build, and launch intelligent systems
Translate advances in llms into enterprise-grade systems
** Observe.AI is seeking a Director of Product Management to spearhead the development and scaling of AI agents for customer experience. The role emphasizes hands-on product building, with a focus on turning AI innovations into enterprise-grade solutions that deliver measurable outcomes. **

Job Summary

  • Own and build a frontier Agentic AI product, defining the vision, strategy, and execution for agentic systems that drive outcomes across CX operations.
  • Translate AI breakthroughs into production-grade capabilities that move metrics like Revenue, CSAT, Compliance, Coaching effectiveness, and Operational efficiency.
  • Build the control plane for AI agents, including governance, evaluation, approvals, auditability, reliability, and safe execution, so customers can confidently deploy agents in mission-critical workflows.

Matching Summary

Match Score: 75

** Observe.AI is seeking a Director of Product Management to spearhead the development and scaling of AI agents for customer experience. The role emphasizes hands-on product building, with a focus on turning AI innovations into enterprise-grade solutions that deliver measurable outcomes. **

Salary

Base: $230,000-$260,000; Bonus/Equity: discretionary bonuses/incentives and equity; Benefits: Not specified

Skills & Requirements

Must-have

  • build and scale production-grade AI agents
  • define, build, and launch intelligent systems
  • translate advances in LLMs into enterprise-grade systems
  • own the lifecycle end-to-end
  • build the control plane for AI agents
  • lead executive-level customer conversations

Nice-to-have

  • operate at the frontier of Agentic AI
  • drive measurable enterprise impact
  • take AI from demo to dependable infrastructure
  • shape orchestration, memory, tooling, and data flywheels

Key Requirements

  • 10+ years of product management experience
  • demonstrated success as a hands-on “builder PM”
  • Proven track record shipping AI/ML products
  • Comfortable prototyping and iterating directly with agentic systems

Work Rights

Not specified

Tailored Resume

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