Translate advances in llms into enterprise-grade systems
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Observe.AI is seeking a Director of Product Management to spearhead the development and scaling of AI agents for customer experience. The role emphasizes hands-on product building, with a focus on turning AI innovations into enterprise-grade solutions that deliver measurable outcomes.
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Job Summary
Own and build a frontier Agentic AI product, defining the vision, strategy, and execution for agentic systems that drive outcomes across CX operations.
Translate AI breakthroughs into production-grade capabilities that move metrics like Revenue, CSAT, Compliance, Coaching effectiveness, and Operational efficiency.
Build the control plane for AI agents, including governance, evaluation, approvals, auditability, reliability, and safe execution, so customers can confidently deploy agents in mission-critical workflows.
Matching Summary
Match Score: 75
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Observe.AI is seeking a Director of Product Management to spearhead the development and scaling of AI agents for customer experience. The role emphasizes hands-on product building, with a focus on turning AI innovations into enterprise-grade solutions that deliver measurable outcomes.
**
Salary
Base: $230,000-$260,000; Bonus/Equity: discretionary bonuses/incentives and equity; Benefits: Not specified
Skills & Requirements
Must-have
build and scale production-grade AI agents
define, build, and launch intelligent systems
translate advances in LLMs into enterprise-grade systems
own the lifecycle end-to-end
build the control plane for AI agents
lead executive-level customer conversations
Nice-to-have
operate at the frontier of Agentic AI
drive measurable enterprise impact
take AI from demo to dependable infrastructure
shape orchestration, memory, tooling, and data flywheels
Key Requirements
10+ years of product management experience
demonstrated success as a hands-on “builder PM”
Proven track record shipping AI/ML products
Comfortable prototyping and iterating directly with agentic systems