The role is responsible for overseeing the daily operations of Service Operations for clients external to Canon Group while ensuring contractual objectives are met
Job Summary
The role is responsible for overseeing the daily operations of Service Operations for clients external to Canon Group while ensuring contractual objectives are met.
Candidates must demonstrate a proven track record in managing services, developing effective client relationships, and delivering high-performance team cultures.
The company offers flexible working arrangements and values an inclusive workforce where employees are empowered to focus on career progression.
Matching Summary
The role is responsible for overseeing the daily operations of Service Operations for clients external to Canon Group while ensuring contractual objectives are met.
Skills & Requirements
Must-have
Team management experience
Service Level Agreement (SLA) delivery
Client relationship management
Performance analysis and reporting
Process improvement implementation
Nice-to-have
Inclusive and diverse workforce culture
Flexible working arrangements
Career progression focus
Agile problem-solving approach
Key Requirements
Tertiary education required
Basic Microsoft or IT qualification (e.g. CompTIA)
Experience in Print Management industry
High level of team and people management experience
Advanced Microsoft or IT qualification (e.g. OS, SQL, Azure)
Work Rights
Must be eligible to work in the country of application